Can you remember the days before Uber? It's hard to imagine there was a time when we couldn't open an app, pay a small fee, and arrive at our destination with little effort. Uber has made a name for itself as one of the biggest companies in local transportation with a strong reputation.
However, in Las Vegas, their reputation may have taken a slight knockdown. One Uber user uploaded documentation of a conversation that he had with the company on Imgur.
While Uber proves to be affordable and reliable, the conversation proves that drivers are able to charge a cleaning fee requiring little proof to back the charge up. While it is completely possible that the customer may have caused some damage, the evidence provided by the driver suggests that there is cause for a dispute to the charge.
Could you imagine getting this at the end of your ride?
This Las Vegas customer was not taking a gamble with this charge
Uber responds to the customer's previous message by stating their policy
Uber provides "proof" of the damage that occurred in the Uber
The customer is refusing to pay for damage he didn't cause especially after the driver's inappropriate behavior during the ride
Uber explains that the photo was evidence enough to validate the charge
That clearly isn't safe for anyone involved
Could you imagine your night ending like this?
This scene looks like an episode of Cops
How did Uber miss this?!